Privacy Policy for VisaPoint

Last Updated: 31 May, 2024

Introduction

Welcome to VisaPoint. We are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, www.visapoint.co.uk (the “Site”), and when you use our visa services.

Data Controller

VisaPoint (“we,” “us,” or “our”) is the data controller responsible for your personal data. We are registered in the United Kingdom.

Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, address, email address, phone number, date of birth, and passport information.
Financial Information: Payment card details and billing information.
Technical Data: IP address, browser type, operating system, and platform, as well as information about your visit, including the pages you viewed or searched for.
Usage Data: Information about how you use our website and services.

How We Use Your Information

We use your information to:

Provide and manage our visa services.
Process your payments and refunds.
Communicate with you regarding your visa application and our services.
Improve our website and services.
Comply with legal obligations.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: To fulfill our contractual obligations to you when you use our services.
Legal Obligation: To comply with legal and regulatory requirements.
Legitimate Interests: To improve our services and ensure the security of our website.
Consent: When you have provided your consent for us to process your personal data.

Sharing Your Information

We may share your personal data with:

Service Providers: Third-party vendors that provide services on our behalf, such as payment processing and IT support.
Government Authorities: When required to comply with legal obligations or for visa application processing.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be 100% secure, so we cannot guarantee absolute security.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Access: Request access to your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data.
Restriction: Request restriction of processing your personal data.
Portability: Request transfer of your personal data to another service provider.
Objection: Object to processing of your personal data based on legitimate interests.

To exercise any of these rights, please contact us at info@visapoint.co.uk.

Our website uses cookies to enhance your browsing experience. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

If you have any questions about this privacy policy or our data practices, please contact us at:

4th Floor, Rex House
4-12 Regent Street
London SW1Y 4PE

Email: info@visa-point.com

For information about how we use cookies, please contact us: info@visa-point.com.

Effective Date: 31 May, 2024